BEING PROCESSED
This status indicates that your application has been received and is currently being processed by our representatives.

MISSING INFO
This status indicates that data is missing. For example, the serial number provided is not valid or the proof of purchase does not show the date of purchase. The reason for this status is displayed under the 'Comments' section.

VALID
This status indicates that all data has been provided and your registration has been successfully validated, i.e. you don’t need to provide any additional information in relation to your claim.

INVALID
This status indicates that the registration does not comply with the promotional terms and conditions. For example, the purchase was not made within the valid promotional dates. The reason for this status is displayed under the 'Comments' section.

PROCESSED
This status indicates that the transaction has been organised and no further action is required.

REISSUED
This status indicates that the previous transaction was not successful and has been processed again.

SETUP/BEING PROCESSED
This status indicates that the registration has been received and is currently being processed.

READY FOR PROCESSING
This status indicates that the registration has been reviewed and approved. It is currently being queued for processing.

RETURNED
This status indicates that the transaction was unsuccessful. This is because the details for the transaction are insufficient.

RESENT FOR PROCESSING
This status indicates that the transaction details have been re-confirmed and the transaction is being processed again.

This is the date when you can expect the transaction to be received.

The only valid and acceptable proof of purchase is the Sales Invoice or a VAT purchase receipt. You may have provided a delivery note which is not considered as valid proof of purchase.

Note that a valid proof of purchase must clearly show your purchase date, product purchased, store name and total amount paid.

This is the date when the transaction was actually made.

Please note that for bank transfers it may take a few more days until the amount appears in your bank account.

Please be advised that your proof of purchase should display date of purchase, product purchased, store/vendor's name and price paid. Contact your vendor to obtain a valid invoice/ till receipt.

The beneficiary name (account holder’s name) is the name of the titular of the bank account. It is either a name of a person or a name of a company, organization etc.

Your bank details are sensitive information which should not stay visible in your Online Tracking System page. If you have submitted this information successfully, one of our representatives will process it and you will shortly receive a confirmation e-mail.

Please note that the serial number is an alphanumerical sequence and the most common location of the serial number is on a sticker stamped on the base of your device or on your product box.

Please be informed that our registration form is highly secured and the transmission of data is encrypted.

Our web form and our Online Tracking System security is certified by RapidSSL CA. Your personal information is being securely stored and can not be accessed by non-authorized parties.

If you are not logged into the Online Tracking System, use your username and the "Forgotten Password" link to reset your password.

If you are already logged in, you can update your login details by clicking on the "Update Login Details" button in the top right corner of the system. From there, you will see options to "Change Username" and "Change Password".

If you have ticked 'Please send me an email confirming my recent amends to my registration' when submitting any details, you will automatically receive confirmation of the upload.

Please note that, after the upload, a representative will need to review your details. You will receive another email when this is complete.

Your file should not be larger than 8 MB. You can only upload JPG, TIF and PDF. 

To submit additional details, log into the Online Tracking System using your login credentials.

To submit or update details related to your purchase, go to the “Update Data” section in the table and select the relevant detail you wish to update.

A barcode is a universal number assigned to each product model that is manufactured and distributed.

It consists of numbers and a pattern of parallel lines of varying widths, printed on the product package.

We would kindly ask you to provide the new details for the product - proof of purchase and serial number.

If you have already received your incentive, there is no need to return it.

If you have returned your product and have not yet received your incentive, you need to cancel your claim. To do this, log into the Online Tracking System and select “Cancel Claim” under the “Update Data” heading located in the table.

Please be informed that if you have already received the incentive you will also need to return it back as outlined in the terms and conditions.

If you have returned your product and have not yet received your incentive, you need to cancel your claim. To do this, log into the Customer Online Tracking System and select “Cancel Claim” under the “Update Data” heading.

If the promotion is still active and the newly purchased product is eligible, please register it by visiting the promotion site.

Please be informed that if you have already received the incentive for the old product you will also need to return it back as outlined in the terms and conditions.

To submit additional files, log into the Online Tracking System using your login credentials. To upload files related to your purchase, go to the “Upload File” section in the table and select the relevant detail you want to upload.

To cancel your claim, log into the Customer Online Tracking System using your login credentials. Go to the “Update Data” heading in the table and select “Cancel Claim” from the menu. Please provide a reason for the cancellation, as further action may be required.

To update your postal address, log into the Online Tracking System using your login credentials. Click on the “Update Postal Address” button in the top right corner of the system.

To update your payment details, log into the Customer Online Tracking System using your login credentials. Click on the “Update Payment Details” button in the top right corner of the system.

Electrolux Ireland Rewards Autumn Cashback Promotion 2026

Terms & Conditions

Please read the following Terms and Conditions carefully and if you have any queries, please contact your retailer or email electrolux@promotion-support.com or phone 1 800 911 886 (Freephone) for further explanation.

1. 1. Consumers who make a qualifying purchase between 14.08.26 and 22.09.26 (both dates 

   inclusive) may claim cashback in accordance with these terms until 22.12.26. Cashback will be issued via BACS to the consumer.  

   2. This Electrolux Rewards offer is open to residents of the Republic of Ireland only and is available to consumers only (i.e. it excludes trade and contract sales) subject at all times to product availability.  
   3. Maximum of 2 claims per household. Claims are capped at 2 eligible claims per household with unlimited number of products per claim. For avoidance of doubt, 1 (one) claim equates invoice/till receipt and all product models must be purchased within the scope of maximum 2 (two) invoices/till receipts. 
   4. This consumer Electrolux Rewards promotion is applicable to retail sales only (excludes trade and contract sales). 
   5. Information on this Electrolux Rewards promotion can be found on electrolux-ireland-autumn-2026.sales-promotions.com/
   6. Claims relating to products purchased before 14.08.26 and after 22.09.26 will not be accepted. 
   7. To register appliances within your order and claim your Electrolux Reward, please visit our Electrolux promotions claims site at electrolux-ireland-autumn-2026.sales-promotions.com/ and follow the on-screen instructions. Please note payment will be subject to compliance with these terms and conditions. 
   8. You will only be eligible to claim the bonus Electrolux Reward when you purchase 4 or more selected Electrolux appliances. To claim a bonus €75 The purchase must include 1 single or double oven and 1 hob with 4 total appliances. To claim a bonus €100 The purchase must include 1 single or double oven and 1 venting hob with 4 total appliances.
   9. For avoidance of doubt you will only be eligible to claim an Electrolux Reward when you purchase any selected Electrolux products identified at electrolux-ireland-autumn-2026.sales-promotions.com/
   10. All online claims will need to be submitted and received by midnight on 22.12.26. 

   No online claims can be submitted after this date. 

   11. No responsibility can be accepted by the promoter for claims which are not made by this 

   closing date. 

   12. You are required to upload a proof of purchase to support any online claim, failure to do so will mean that your claim will be rejected. 
   13. All instructions given within this leaflet are part of these terms and conditions. 
   14. By claiming your Electrolux Rewards, applicants will be deemed to have read and accepted these terms and conditions. 
   15. The Promoter reserves the right to withdraw the promotion at any time. 
   16. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims. The Promoter reserves the right to reject those claims, which it considers, in its absolute discretion, are fraudulent or invalid. 
   17. After registration and a successful verification, the participant will receive a transfer to the bank account specified by them during the registration in the amount specified in these terms and conditions. No other agreements will be made.  
   18. The Promoter endeavours to transfer the cashback amount to the specified account within 28 days from the date when the registration was approved. If there is a high number of registrations, delays may occur. 
   19. Personal data supplied during the course of this Electrolux Rewards Promotion will only be processed as necessary for the operation of the Electrolux Rewards Promotion and in accordance with the Promoter's privacy policy which can be found here - https://shop.electrolux.co.uk/data-privacy. Personal data will be shared with Benamic Limited and its sub-contractors as data processors of the Promotor for the sole purpose of managing claims submitted as part of the Electrolux Rewards Promotion and only in accordance with the Promotor’s instructions. Personal data supplied during the course of this Electrolux Rewards Promotion will be retained for 12 months from the end of the Electrolux Rewards Promotion. 
   20. If you have any queries on your application or if your cashback does not arrive, please email electrolux@promotion-support.com or phone 

   1 800 911 886 (Freephone). 

   21. The Promoter is Electrolux PLC, Addington Way, Luton, Bedfordshire LU4 9QQ

Eligible models:

Participating Retailers: